Guest Reviews

Conference Review

I simply wanted to extend my thanks to you and your staff for looking after everyone so well at the Pilgrimage event last weekend. Talk about exceeding expectations! Every aspect of the guest experience was memorable. All staff were unfailingly polite, engaging and fulfilled their roles with consummate professionalism. Food was outstanding from the quality of the scrambled egg at breakfast to the Symposium dinner on the Saturday evening. The quality of bedrooms (full marks to housekeeping staff!) and the meeting rooms were highly influential in ensuring that event outcomes were good. As “Team Captain” you must be so proud of the Riverside product and your staff. But do take time to give yourself a much deserved pat of the back too. As we discussed briefly, I’d visited the hotel just before COVID in March 2020, when Chair of the Wales Tourism Alliance. I was impressed then, but can honestly say that you have moved up a gear. A heartfelt well done! Thank you again.

– Andrew

Dinner Dance

On behalf of Davidstown Courtnacuddy GAA Club I would like to thank you for the excellent service we received for our dinner dance on Saturday 5^th November. From the time we contacted you we were looked after to the last. Anything we needed regarding seating arrangements, microphones and everything else was never an issue. The food and the service were excellent and all reports back from everyone who attended has been brilliant. We look forward to our next dinner dance already. Thank you and your staff.

– Davidstown Courtnacuddy GAA Club, November 2022

Absolutely Wonderful In Every Aspect

This was a short break to mark my wife’s birthday and our wedding anniversary. When making the reservation, we had our first words of congratulations, and when we arrived our welcome was wonderful, and more congratulations offered. We were given a complimentary upgrade to a couples room, and not only were we treated to two platters of delicious goodies (one for our anniversary, one for my wife’s birthday) but a bottle of bubbly was waiting for us, along with a nice handwritten note from Jim Maher (General Manager). We have been visiting the Riverside Park Hotel for a great many years. Whether for lunch with my mother, a birthday celebration, my mother’s funeral, family gatherings or a relaxing break, the Riverside Park Hotel team have helped us mark the occasion and made it memorable. To each and every member of staff, a big thank you. Breakfast is served in the Moorings where there is a good selection of cold items. The hot food is cooked to order, and never fails to impress. There is a nice menu in the Promenade Bar, and the carvery lunch is particularly good. Rejuvenate Treatment Rooms on site offer a great range of treatments & massages, and my wife spent a very pleasant afternoon being pampered by the Rejuvenate team. The hotel’s Managing Director, Colm Neville often takes the time to meet guests at breakfast and gave us a tremendous welcome on seeing us. Once again, our sincere thanks to all the Riverside Park Hotel team for looking after us so well over many years. We are looking forward to our next visit.

– Pat Jordan, November 2022, TripAdvisor

A Hidden Gem In The Sunny Southeast

Beautiful food in the Alamo Steakhouse on our Saturday night stay. Staff were so friendly and very helpful. This is the nicest overall staycation we’ve had in years in Ireland. Lorraine on the front desk was exceptionally kind. The rooms were clean and the pool was very clean and warm. Breakfast in the Moorings restaurant was very tasty and great value as included in our stay.

– KeoAv, November 2022, Booking.com

A Rare Gem in Irish Hospitality

We stayed here for 1 night on 5th November and ate in the Alamo Restaurant. Food was absolutely beautiful, we had the steak, pizza and something from the kid’s menu. The restaurant staff went above and beyond, and it was a breath of fresh air not to have to ask twice for things or remind them of anything. Breakfast in the Moorings the next morning was absolutely lovely. We had Irish breakfast, and the kids had the Belgian waffles. The staff were very helpful, and it was a lovely dining experience. We then visited the leisure club the next morning and the pool was very clean with extra towels available. Our kids loved the unlimited time they had and had great fun in the pool. Our room was very comfortable, and we had a great night’s sleep. The hotel was very busy when we stayed but we couldn’t fault the place and Lorraine on reception was so helpful offering us a room upgrade and ice cream vouchers for the kids. I’m happy to report we’d definitely come back to stay and highly recommend it to friends and family.

– 125avilak, November 2022, TripAdvisor

Five Star Experience with Super Friendly Staff

Just a one night break to recharge but so much more than we expected. Welcomed at reception by Clair who checked us in and gave us all the information we needed in an efficient and really friendly way. Our room was gorgeous with everything we could need and more. Dinner and breakfast at the Moorings restaurant were excellent, again we were looked after by efficient and friendly staff (thanks Rihanna) who provided excellent service without being intrusive. All in all a lovely stay wish we could have stayed longer but we’ll be back.

– Suzanne W, November 2022, TripAdvisor