At The Riverside Park Hotel in Enniscorthy
Now that our wedding is all over I just wanted to thank yourself & Andrea & all the staff at the Riverside! We had an amazing day & can’t thank you enough. Everyone had nothing but good things to say about every staff member
Grace & David McMahon
We just wanted to thank you and all the staff at the Riverside for everything on our wedding day!
We had the best day of our lives and cannot thank you enough for all you have done for us.
Our guests were blown away and have nothing but the best things to say about the hotel.
Chloe & Sean x
I trust all is well back home and that things are returning to normal after the dreaded attack of Storm Frank.
This is a brief letter of thanks to yourself and all the staff in the hotel, and in particular to our wonderful wedding co-ordinator Liz Fagan.
Finding out the day before your wedding that the venue has changed would test the reliance of the strongest couple, but having to break that news to a bride and groom the day before their wedding is equally devastating; Although it was something we didn’t want to hear, it was communicated to us with the outmost integrity and as sensitive as it possibly could be, and it was clear Plan B actions were actively being pursued, which really did help to soften the blow.
Liz Fagan. What an absolute super star. It’s hard to express in words what a fantastic asset you have there; a Trojan worker; a rock of sense, and an absolute pleasure to deal with. Liz handled the ‘crisis’ so well, there was no messing around just absolute focus and determination to ensure that we were completely satisfied with the alternative venue. I’m sure behind the scenes there was a frantic panic to re-organise our wedding alone, never mind another 2 weddings in a 3 day period, but in our company she portrayed a very professional and calm approach, and endeavoured to do everything in her power to ensure we had our ‘perfect day’.
From speaking with you the day after our wedding I think you’re well aware that we had the day of our lives. It may not have been our chosen venue, but it took nothing from our day. Our guests would certainly vouch for that. The alternative venue will take the credit for this, but Pat and I are both aware that this had a lot to do with the Riverside Team and your diligent and swift response in turning things around at the last minute.
I know you’re worried about the damage the floods have done to your reputation as a winter wedding venue so we’re more than happy to write a review/testimonial for your website if you wish, or help out in any way we can. To be honest we can’t speak highly enough of your staff and the service and support we received. Organising a wedding from Australia is obviously a little more complicated than normal but in my dealings with the hotel, from the time we expressed interest in your hotel as a perspective venue, right up until our wedding was over was just absolutely terrific.
A lot of our dealings would have been done via email, with a significant time difference we’d have expected a delay in response, but it always marvelled us that Liz and Brenda were always back straight away to answer any queries we may have had. Pat spoke to Brenda quite a bit the day before our wedding, and she was instrumental in ensuring that all our guests were transferred over to the alternative venue. This was no easy task, especially with the power outage, but she did a great job.
Our guests remarked on how ‘lovely’ the girls were who called to transfer their bedrooms to the alternative venue. Many of them hadn’t been aware of the venue change and they were really impressed by the professional manner and the genuine regret in the girl’s voices at saying that the reception was being re-located. Many of our friends here in Australia had also remarked on this whilst booking also, with remarks like ‘Oh fair play to you from travelling back from Australia’……and ‘Won’t it be lovely to be back for Christmas’. These may sound like little trivial things but it’s the little things that seem to separate you guys apart and above from the other hotels in Co. Wexford, and why we could rewind the clock we’d still have booked your hotel for our NYE wedding.
We thank you once again for everything you’ve done for us, and are keeping the fingers and toes crossed that the council will work on putting some proper measures in place for the next downpours!
Yours Sincerely Grateful,
Ann & Pat Cummins
Now all the madness is over and I’m back to reality. I want to thank yourself and Andrea for everything on the day. It went so smoothly I couldn’t fault one thing.. Only it went to quick.. But ye run an amazing show down there.
It was everything I wanted and more so thank you so much..
Lisa & Willie
Hi Andrea and Liz,
I am so sorry it has taken me so long to get in touch with you.
I just wanted to send a quick email just to say thank you so much for helping myself and Mick have our perfect day back in April. There are really no words to describe what an amazing team you are in the Riverside from yourself Andrea and Liz and all you did for us to the wait staff, the porters, the bar staff, reception, chefs and everyone in between we really could not have asked for more. We still wish we could do it all again!
There was no request too big or too small and all the personal touches I requested were carried out perfectly you took my dream wedding and made it a reality. There were so many compliments from our guests for months after the wedding about the location, the staff, the food and the venue how relaxing and inviting the hotel is it was very much enjoyed by all. I honestly could not recommend you and the hotel more to people 5 star service from all.
Claire & Michael Hawkins
I am finally getting around to sending you a few lines since we last spoke when Patrina and I were checking out on Wednesday 15th of June, which seems like an age.
On behalf of both Patrina and I, I wanted to express our heartfelt thanks and appreciation to all at the Riverside Park Hotel for making our wedding celebration such a thoroughly enjoyable, memorable and fantastic occasion. We had a ball!
Every interaction we had from yourself, the General Manager, the porters, the reception team, the restaurant manager and staff, the bar staff, the manager and teams in both functions rooms, house – keeping, the waiting staff … were all of the highest customer service standard; professional, efficient, friendly and a bit of craic.
I have lost count of the number of people who were with us that weekend who have positively commented to me on the excellence of all aspects of the service they received during their stay. Not to mention the superb value for money which is key for everyone at the moment. I would be grateful if you would pass on this message to everyone concerned so they can receive our appreciation and thanks.
I think that was the 4th or 5th (close and extended) family wedding at the Riverside and we have had cause to stay there for other occasions, and every time it’s a winner. As you know, we have plenty of local family and close friend connections around Enniscorthy so be assured we will be back many times in the future.
Thank you again Liz … and all.Peter & Petrina
We just want to say a massive thank you to you both. Friday was better than we could ever have imagined.
We knew when we were booking the riverside for our wedding that we had one less thing to worry about but the service both of you have given us was more than we could ever have hoped for.
Liz, the day we booked the wedding we knew we were in capable hands. Yourself and Andrea have always been so responsive to my emails and requests and nothing has ever been too much to ask. Thank you so much.
Andrea, on the day of the wedding we were blown away by your attentiveness and kindness towards us and the guests. We cannot give you enough praise. Thank you so much for making us feel so special on the day and for all you and your staff did for us and our guests.
The food and service on the day was absolutely outstanding. We cannot fault one thing or wished for anything more.
I genuinely mean it when I say thank you. You made our day so special.
Siobhan and Paul
Hi Liz and Andrea. Just want to thank you both for making our wedding day so special we literally couldn’t have done it without you both. We had the best day from start to finish, could not fault one thing. Everyone was talking about how amazing the food was and for the cocktails they were fab. You both are a super duo and a dream team. Thanks again for making our dreams come true.
Siobhan and Patrick
31st of July 2022
We haven’t the words to express how grateful we are to you for the help you gave us on the build up to our wedding. You couldn’t have been anymore helpful. As I had said, I’m a control freak to the highest degree and having things out of my hands on the day was mad but when we arrived to the hotel on the day and saw how everything was laid out from the table into the room to the cake table to everything else… I was blown away…. Really….
The staff on the day were so attentive and so professional and I’m sorry I didn’t get their names but everyone complemented them… Everyone loved the food and had so much of it but honestly, so many people stressed how lovely the staff were.
I know I’m biased but we had the wedding of all weddings. A dream and there isn’t a thing I’d change. You all are the reason people have ‘the best day of their life ‘ and we certainly had ours.
Thank you, Liz, so very much and we’ll see you again soon,
Carrie & Paddy
I just want to thank you for everything you have done for us for our wedding. It was everything we wished for and more. Liz, Andrea and all of their staff were beyond incredible from the moment we checked in to check out.
The food, service and everything else was amazing.
Thanks again for everything.
Claire & Nathan
Just wanted to send you a note from Seán and I to thank you and all of the staff at the Riverside for the best day we could have hoped for. Everyone was so friendly, professional and there were smiles and full bellies all round.
The whole day went seamless and on time with everything you told us would happen. All of the guests couldn’t speak highly enough of the food and service
So thank you Liz for all of your help in the lead up to the best day of our lives.
Mr & Mrs Ryan
We got married in this hotel in April of this year, we had 170 guests, which 140 roughly flew over from England. The service we all received was fantastic. We asked most of our guests about their rooms, food, staff service and we honestly had no complaints what so ever. We stayed Tuesday-Saturday and felt like royalty. All staff could not do enough for us, always checking we were ok and if everything was up to standard.
The Penthouse suite is beautiful, all the rooms we stayed in were also very clean. The food was delicious, breakfast, lunch, wedding meal, once again no one had any complaints. The wedding itself, well, we are still on a high, it was honestly the best day and went perfectly.
Andrea and her team are brilliant at what they do, we were constantly told we were in safe hands and we really were. The hotel was very accommodating to every request we had. The only downside is there wasn’t enough hours in the day and I wish I took more photos!
Would recommend anyone to stay there or get married! I cannot wait to return. Thank you to all the staff at the Riverside Park Hotel.
Mollie & Luke
Me and Amy just wanted to pass on our huge thank you to you and your staff for making our wedding the best day ever.
From beginning to the end it was amazing our guests loved the food the service they received and the rooms they stayed in.
And for me and Amy everything was amazing we were treated like VIPs.
The day flew by in a good way and the weather was on our side too.
Like I said before everything was amazing from the food to the rooms .
Thank you so much
Mark & Amy
Hi Andrea & Liz
Now that things have calmed down a bit we just wanted to say a massive thank you to both of you. There was nothing we could fault about the Riverside from the food, the service, the penthouse, the rooms, it was second to none and everyone was so happy to be at a big wedding again the fact that it was your biggest wedding since covid made no difference service went perfectly.
We couldn’t have wished for a better day and this was down to help of you and Liz. We will definitely be recommending the Riverside to any couple getting married.
Megan & Billy
Hi Liz & Andrea,
Hope you are both well.
Now that things have settled a bit for us we just wanted to say a massive thank you to you both for all your help in the lead up to our wedding and on the day itself. We couldn’t fault anything from the food, the service, the bedrooms, the Christmas decorations, the function room on the day and any other small things.
Everything was perfect and we both really appreciate everything you did for both of us. In particular, I was so happy to have our wedding in Riverside as none of Brendan’s family had ever been to the hotel before and they all spoke so highly of it too. So massive fair play on that and I think they’re still raving about it all.
No doubt we’ll be in around the hotel again soon and we’ll see you then in person.
Thanks again for everything,
Ursula & Brendan
Just wanted to send a quick email to say thank you so much to you and all the staff in the Riverside from both me and Shane.
You all were brilliant and so helpful to us over last two years and the run up to the wedding. You all made our wedding day so special. Thanks for all your help over last few months in helping us have a wonderful day. Wishing you all a happy new year and hopefully see you soon next year.
Just a quick email, to thank you and the Riverside staff for what I can only say was the most amazing weekend of both our lives. All of our guests continuously complimented the hotels hospitality, staff, friendliness, service and professionalism.
Darren and myself couldn’t have done it without your help we really appreciate everything you have done to help us get over the line. We can’t wait to return for our one year anniversary.
Thanks again for everything, you are a credit to the Riverside Hotel. Wishing you continued success going forward
I just wanted to send a quick message to let you know how happy myself and Jay were with the exceptional service we received from you and all staff involved in our wedding.
We were not surprised at how well everything went on the day as we have attended many fantastic weddings in the hotel but we were so overwhelmed by how relaxing and enjoyable the whole experience was made for us and how smooth the day went.
The food, room, staff and atmosphere were second to none and all my family from abroad who hadn’t stayed in the hotel before were so happy with everything. There was nothing to fault.
I have given a review on Tripadvisor and I will be recommending the Riverside to all my friends planning their wedding.
I hope you are well and I thank you so much for everything.
Niall and I would sincerely like to thank Liz, Barry, Aileen, Andrea and the team for a fantastic day. We couldn’t have wished for a better day. You all looked after us so well. We really appreciate it.
We just wanted to say thank you for everything over the last few months. The day went so smooth. We are delighted we chose Riverside Park for our venue. Everyone commented on how tasty the food was and how much food there was. And everyone talked about how well the place looked and that the decor was gorgeous. Being able to do the video as part of Paul’s speech was brilliant. everyone was in tears. And being able to have the silent disco was just fantastic..people are still talking about it.
We will highly recommend the hotel to any other couples planning their wedding. It was a pleasure to deal with everyone. The staff were all so obliging and courteous.
Thanks again so much.
Mr & Mrs Mooney
We would love to thank each and everyone that had anything to do with our wedding on Friday the 14th of June, whether you clean the loos, made the dinner, served it washed up. Every job counts. As Liz knows I’m a fuzz pot over everything as I worked in hotels myself but we couldn’t have asked for more. Everyone commented on the food, service, cleanliness etc it’s outstanding. Hospitality certainly isn’t the easiest of trades but nothing went unnoticed. You’re a great team and thanks for everything.
Liz thank you so much for my many emails you received. You kept me cool and calm and once I knew you were there everything would be perfect and it was. Nothing was ever too much trouble.
Thanks so much for everything. We can not recommend you highly enough.
Linda and Andrew
What can I say about our wedding Saturday it was just amazing the hotel and staff are beyond amazing! Every little thing was perfect the food was gorgeous all the staff went out of their way and beyond for us they really are fantastic. Liz Fagen, Andrea, Jordan, Jim Maher and Barry I have to say are so so helpful professional and just genuine nice people. Im so happy we had our wedding here and I cant recommend it enough! Thank you all so much you should all be very proud of yourselves.
I just wanted to say thank you for everything you and the riverside staff did for my wedding day. It really was wonderful. All my family & friends that flew over from England thought the hotel was lovely. The food on my wedding day was delicious and some of the best I’ve tasted, my whole day was a dream. The rooms and breakfast in the morning were brilliant. Thank you so much again. My mum is already planning on our year anniversary get together in Ireland at the Riverside. Thank you so much again.
My husband and I had the most amazing, magical time at our wedding and we cannot compliment you enough, never for a second did I feel rushed, everything was thought out and ran smoothly and I was made feel at ease with some words of encouragement from your staff at any nervous moments. We got a 5 star wedding, décor was so tasteful and light, service was flawless and the food was impeccable, enjoyed by all. Nothing was too much trouble. I felt proud to be there surrounded by friends and family and I just know we will be regular visitors to Riverside park hotel. Thank you so much.
Sarah and Ivan
The staff were brilliant and made everything so easy me and Barry didn’t have to worry about a thing on the day food was AMAZING no waiting around at the bar at any time during the night. Our room and our children’s rooms were beautiful!! Liz is a legend and our mc was brilliant and let my brother take over it was all just fabulous!
Katie and Barry
We would highly recommend the riverside park hotel. We had such an amazing wedding from start to finish. All the hotel staff work so hard, nothing was too much trouble. I loved how it felt like we were the only wedding to be held there. I felt all the staff were friendly and nothing was too much trouble.
The food was amazing and the function room was decorated lovely. All our guests enjoyed their stay and are planning a return visit. We had an amazing day and would highly recommend this hotel to future brides and grooms.
Grace and Eoin
We honestly can’t put in words how happy we are that we chose The Riverside Park Hotel as our wedding venue. Liz and all the staff could not have been more helpful in the run up to and the day of the wedding.
I never felt like any question or worry was too annoying and every single one of those silly worries that all brides have in the run up to the big day, table plans etc. melted away after a phone call or email to Liz, I was definitely not the most organised bride and not quite sure we would have pulled it off without Liz and the team 🙂
We didn’t have to worry about anything at all on the day e.g. I forgot to put entrance music on usb and one quick word to Liz and everything was sorted.
I had no worries at all that our guests would have any problems or not enjoy their day which allowed us to relax and enjoy it ourselves.
We really felt like royalty on the day every member of staff treated us so well and I loved the little touches such as making sure we went up to the room and took a breath to take it all in whilst the guests were being seated for dinner.
It really was one of the best days of our lives and our guests raved about the food and service for weeks after especially the beef!
The only downside to it all was after being treated like royalty it was hard to get back to reality and the amazing penthouse has kind of ruined other hotels for us now and given me notions!
Lisa and Pat
Everything was done to perfection. The service and staff were amazing. The whole experience from beginning to end was fantastic, from planning, to tasting, to wedding day, the treatment of our guests and their over night – they all raved about service value for money and the food- and the day after.
Liz was outstanding on a personal note and her other coordinator on the day (sorry name slips me) and seeing Jim touch base with us to ensure our satisfaction was great. Wonderful experience and attention to detail was second to none.
Catherine and Martin
Hard to believe that 6 months since we married and it was absolutely perfect from start to finish. The service was fantastic and everything was on time and very quick. The food was amazzzzinnng! I loved brie and it was delicious. You were so lovely, professional and nothing was too much trouble you were so easy to deal with you made the whole experience so enjoyable.
For the bar staff who I am sure were run off their feet all night by our thirsty guests, they were brilliant and they were so polite and friendly to everyone.
We had an amazing time at the weekend. Thanks so much again for everything. We will definitely come back again next year when we are back from Australia.
Gemma and Robert
“David & I would like to say a massive thank you to yourself, the staff and management of the hotel for making our day so special. We really were so pleased on how the day went. All our guests had a great time and that’s down to the food and the running of everything with all the staff. Thank you for all your help in making our day so special.”
Katie & David Roche
“We booked our wedding in the Riverside 2.5 years before our big day. From the minute we sat down with Liz we knew that this was the dream venue for us. Liz went through every detail about the venue and by the end of our meeting we were sold. Liz was so helpful throughout the whole run up to the wedding. If I had a query or question I would send an email and within an hour my question would be answered.
From the wedding fairs to the wedding tastings everything is just impeccable. Even the day before the wedding Jim went out of his way to make sure my wedding cake was safe and secure! I think I broke his heart!!!! He was brilliant!
On the day of the wedding everything just fell into place . We were told to enjoy the day and to let nothing stand in our way. From the food to the friendly and helpful staff, it really was the most perfect day of our lives and we would like to thank you all from the bottom of our hearts”
Emma and Mark
“Luke and Ian here. Thanks a million to you and everyone at the Riverside. We had such a wonderful day from start to finish. The service was amazing, the staff courteous and friendly! And everyone is still raving about the food and drink! Thanks again everybody! Lots of love, The newlyweds”
Luke and Ian
“We both would like to sincerely thank you as it was the most magical weekend and everything couldn’t have gone any better. It was amazing from start to finish all thanks to you and all your staff. Every single person attending the wedding were delighted with the service and food.”
Anna and Anthony
“Liz & Andrea,
Thank you both from the bottom of my heart for making our special day so perfect. Both your attention to detail, kindness, organisation and overall loveliness will never ever be forgotten. Thank you for both doing a phenomenal job. I really could not have asked for more. We both had the best day ever.”
Nicola and Mark
“Thank you to Andrea and Liz for the amazing job you done on our day. You really looked after us and made the day special for us.
Thank you both so much and to all the staff.
Myself and Noel had a fantastic day and can’t thank you enough for everything.”
Chantal and Noel